We are all vulnerable to assumptions, the influence of stereotypes, and behaving in ways contrary to our beliefs and best intentions. This page will help you to understand more about assumptions and their effects on people, decision-making and experience.
Just In Time
This resource is ideal if you only have a couple of minutes to start finding out about assumptions, empathy and influence.
How Can Providers Reduce Unconscious Assumptions?
Source: Institute for Healthcare Improvement – IHI
David R. Williams, PhD, MPH, sits down with Don Berwick, MD, to describe three promising strategies to reduce assumptions.
Deeper Dive
If you have more time to invest, these resources are longer and/or more in depth so you can gain a deeper understanding of assumptions, empathy and influence.
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Active Bystanders (link)
Overcome bystander apathy by testing your own reactions to these “choose your action” responding to situation scenarios.
Addressing Harmful Bias and Eliminating Discrimination in Health Professions Learning Environments (link)
Addressing Harmful Bias and Eliminating Discrimination in Health Professions Learning Environments
Academic Medicine Volume 95 12S, December 2020
Review this volume of free articles discussing aspects of ensuring a healthy climate: the learning environment, educators and learners, assessment, curricular interventions, and the way forward.
Creating a Level Playing Field (video)
Creating a Level Playing Field
Find solutions to properly evaluate individuals in order to avoid making mistakes when considering them for opportunities, promotions, and recognition.
Speaker: Shelley Correll
Interventions designed to reduce implicit prejudices and implicit stereotypes in real world contexts: a systematic review (link)
Interventions designed to reduce implicit prejudices and implicit stereotypes in real world contexts: a systematic review
BMC Psychol 7, 29 (2019). https://doi.org/10.1186/s40359-019-0299-7
Explore the latest research on reducing implicit biases among professionals and the general population. This systematic review analyzes 30 peer-reviewed articles, revealing promising techniques and urging caution in bias reduction programs.
Author(s): Chloë FitzGerald, Angela Martin, Delphine Berner & Samia Hurst
The power of empathy (video)
Better outcomes for engaged patients may start with an empathic doctor. Learn more about translational research based on the neuroscience of emotions and empathy.
Why being respectful to your coworkers is good for business (video)
Why Being Respectful to your Coworkers is Good for Business
Realize how respecting your coworkers can not only positively impact your career but also improve your company’s bottom line.
Speaker: Christine Porath, Associate Professor at the University of Nevada