Support, Managing Conflict, and Grievances
When an issue occurs in the workplace, sometimes faculty and staff need support and resources for conflict resolution and managing relationships. Contact information for UW–Madison, SMPH and UW Health offices are provided. Faculty struggling with their emotional well-being may benefit from the resources available on our Well-being page. A grievance process is available to any faculty member who believes that their rights have been violated or that they have been dealt with unfairly. See the policy links on this page for more information.
UW–Madison and SMPH Contacts
SMPH Employee Relations serves the SMPH community by assisting in resolving workplace issues. The office provides information and support based on university policy and practice and investigates workplace concerns.
University Workforce Relations
Serves the university community by promoting mutual respect, encouraging a positive work environment, and assisting in resolving workplace issues through proactive intervention. This office provides information and support based on university policy and practice, and assists employees in considering the best course of action for their specific situation.
Contact: wr@ohr.wisc.edu
Provides program oversight for the Americans with Disabilities Act (ADA), Health Insurance Portability and Accountability Act (HIPAA), Title IX of the Education Amendments, Wisconsin Public Records Law, and for providing fair and impartial employment and education discrimination complaint investigations. The OC collaborates with campus partners to mitigate compliance risk and promote ethical conduct throughout the university community.
Contact: uwcomplianceoffice@wisc.edu
Serves as an impartial and confidential resource for conflict resolution among campus parties. The Ombuds work independently from university administration and can be an excellent resource for advice and facilitation of open dialogues.
Contact: uwombuds@mailplus.wisc.edu
Employee Assistance Office (EAO)
Provides confidential counseling for personal issues to assist faculty and staff with maintaining and enhancing both their personal and professional lives. EAO provides consultation with individuals, pairs and groups to improve communication and resolve conflict in the workplace. EAO is familiar with both campus and community resources and can make referrals when appropriate.
Contact: eao@mailplus.wisc.edu
SMPH/UW Health Social Impact and Belonging Offices
SMPH, in partnership with UW Health and UW–Madison, works to establish a systematic transformational approach to social impact and belonging. Shiva Bidar-Sielaff, MA, CDM, is the UW Health Chief Social Impact Officer and Associate Dean for Social Impact and Belonging.
Contact: Annette McWilliams AMcWilliams@uwhealth.org
Emotional Well-being Resources for UW–Madison Faculty and Staff
Provides a grid of offices and contacts that UW–Madison faculty can utilize when struggling with emotional well-being.
See also our page on Well-being
UW–Madison Office of Legal Affairs
As SMPH faculty physicians, you have access to health law services provided by the UW–Madison Office of Legal Affairs. We would like to remind you that SMPH faculty physicians in need of urgent, care-related legal advice at any time (including after hours) can call the paging operator at 608-262-2122 or use the paging calendar on UW Health’s intranet to reach a UW–Madison health law attorney on call.
For all other matters — those non-urgent or non-patient-care-related (e.g., contracts) — faculty physicians can call the UW–Madison Office of Legal Affairs at 608-263-7400 and ask for a health law attorney.
UW Health Contacts
UW Health Provider Services serves dual-employed providers (faculty physician, APP, resident/fellow) by assisting in resolving workplace issues. The office provides information and support based on applicable policies and practices, offers professional development training and interventions, and conducts quality improvement investigations involving providers.
Contact: Cory Geisler, Vice President for Provider Services at cgeisler@uwhealth.org
Medical Staff Affairs is the administrative arm for UW Health’s practicing physicians, which comprises more than 50 accredited specialty and subspecialty programs. The purpose of this office is to:
- Monitor and be responsible for the quality of medical care in the hospital
- Recommend to the Board of Directors the appointment or reappointment of applicants to the medical staff of the hospital, the granting or limiting of clinical privileges, and other actions affecting members of the medical staff; and promote clinical education and research.
For issues and questions related to a provider’s privileging and credentialing, this office should be contacted.
Contact: uwmedstaff@uwhealth.org or 608-263-6601
SMPH/UW Health Social Impact and Belonging Offices
SMPH, in partnership with UW Health and UW–Madison, works to establish a systematic transformational approach to social impact and belonging. Shiva Bidar-Sielaff, MA, CDM, is the UW Health Chief Social Impact Officer and Associate Dean for Social Impact and Belonging.
Contact: Annette McWilliams AMcWilliams@uwhealth.org
UW Health Human Resources serves the full-service human resources needs related to nurses and other UW Health staff members.
Contact: 608-263-6500 Monday–Friday, 7:30 a.m.–5 p.m. or submit a help ticket at the HR Help Desk
Campus Reporting Tools
Informal and formal conflict resolution approaches are provided per situation and organized by reporter role (Student/learner, Staff, Faculty, Anonymous). Go to this page to report student mistreatment.
Use this form to report incidents of discrimination, bias, hate, or sexual misconduct. This form is NOT a police report. Reports may be submitted anonymously; however, anonymous reports may limit the University’s ability to respond to the incident.
Campus Policy and Guidelines
FP&P 8.15. Grievances of Faculty Members
FP&P Section 8.15 describes the process for hearing and processing events of tenured/tenure track faculty mistreatment. For more information about FPP, you may want to consult the Secretary of the Faculty.
Contact: sof@secfac.wisc.edu.
Review all of FP&P Chapter 8 for an outline of the rights and responsibilities of University Faculty.
Policies regarding informal resolution and grievance for Academic Staff (CHS and CT track) faculty. For more information about ASPP, you may want to consult the Secretary of the Academic Staff.
Contact: soas@soas.wisc.edu
SMPH Shared Guidelines for Professional Conduct
These guidelines were developed by members of the Building Community Shared Understanding Work Team to ensure that all of the members of our community act with the highest levels of respect, integrity and accountability — and according to appropriate ethical and legal standards — in their daily activities inside and outside SMPH.