We are all vulnerable to bias, the influence of stereotypes and behaving in ways contrary to our beliefs and best intentions. This page will help you to understand more about bias and its effects on people, decision making and experience.
Just In Time
These Just In Time resources are ideal if you only have a couple of minutes to start finding out about Bias, Empathy, and Influence.
How Can Providers Reduce Unconscious Bias?
Source: Institute for Healthcare Improvement – IHI
David R. Williams, PhD, MPH, sits down with Don Berwick, MD, to describe three promising strategies to reduce implicit bias.
Additional Resources:
Joan C. Williams and Rachel Dempsey discuss four basic patterns of bias at work and strategies to overcome them.
This NIHCM infographic outlines short-term strategies to narrow disparities during the pandemic, and highlights long-term strategies to improve health outcomes.
The many cognitive biases are classified into four categories: biases that arise from too much information, not enough meaning, the need to act quickly, and memory limitations.
See also the expanded graphic with definitions.
This graphic will help you to understand how we are socialized to play certain roles, are affected by issues of oppression, and help maintain an oppressive system based on power.
Deeper Dive
If you have more time to invest, these Deeper Dive resources are longer and/or more in depth so you can gain a deeper understanding of Bias, Empathy, and Influence.
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Active Bystanders (link)
Overcome bystander apathy by testing your own reactions to these “choose your action” responding to situation scenarios.
Addressing and Dismantling the Legacy of Race and Racism in Academic Medicine: A Socioecological Framework
Addressing and Dismantling the Legacy of Race and Racism in Academic Medicine: A Socioecological Framework
The Journal of the American Board of Family Medicine Nov 2022, jabfm.2022.220050R2; DOI: 10.3122/jabfm.2022.220050R2
This short commentary proposes the use of a socioecological framework to help individuals, leadership teams, and institutions consider the implementation of various strategies for interpersonal, community-level, and broad institutional policy changes. This proposed model includes examples of how to address race and racism in academic medicine across different spheres, but also draws attention to the complex interplay across these levels.
Author(s): Jennifer Y. C. Edgoose, Diana N. Carvajal, Kristin M. P. Reavis, Lashika Yogendran, Angela T. Echiverri and José E. Rodriguez
Addressing Harmful Bias and Eliminating Discrimination in Health Professions Learning Environments (link)
Addressing Harmful Bias and Eliminating Discrimination in Health Professions Learning Environments
Academic Medicine Volume 95 12S, December 2020
Review this volume of free articles discussing aspects of ensuring a healthy climate: the leaning environment, educators and learners, assessment, curricular interventions, and the way forward.
Creating a Level Playing Field (video)
Creating a Level Playing Field
Find solutions to properly evaluate individuals in order to avoid making mistakes when considering them for opportunities, promotions, and recognition.
Speaker: Shelley Correll
Interventions designed to reduce implicit prejudices and implicit stereotypes in real world contexts: a systematic review (link)
Interventions designed to reduce implicit prejudices and implicit stereotypes in real world contexts: a systematic review
BMC Psychol 7, 29 (2019). https://doi.org/10.1186/s40359-019-0299-7
Explore the latest research on reducing implicit biases among professionals and the general population. This systematic review analyzes 30 peer-reviewed articles, revealing promising techniques and urging caution in bias reduction programs.
Author(s): Chloë FitzGerald, Angela Martin, Delphine Berner & Samia Hurst
Power, Privilege, & Identity Self-Learning Guide (link)
Power, Privilege, & Identity Self-Learning Guide
Learn more about identity, privilege, and allyship.
Power and Influence (video)
When people want to make an impression, most think a lot about what they want to say. Considering words account for 7% of what people will take away, while body language counts for 55%, you may want to think twice about your approach. Learn the body language of power, authority and being approachable.
Speaker: Deborah Gruenfeld
The power of empathy (video)
Better outcomes for engaged patients may start with an empathic doctor. Learn more about translational research based on the neuroscience of emotions and empathy.
Why being respectful to your coworkers is good for business (video)
Why Being Respectful to your Coworkers is Good for Business
Realize how respecting your coworkers can not only positively impact your career but also improve your company’s bottom line.
Speaker: Christine Porath, Associate Professor at the University of Nevada