For the School of Medicine and Public Health Community
Bias, Empathy, and Influence
We are all vulnerable to bias, the influence of stereotypes and behaving in ways contrary to our beliefs and best intentions. This page will help you to understand more about bias and its effects on people, decision making and experience.
Just In Time
These Just In Time resources are ideal if you only have a couple of minutes to start finding out about Bias, Empathy, and Influence.
The many cognitive biases are classified into four categories: biases that arise from too much information, not enough meaning, the need to act quickly, and memory limitations. See also the expanded graphic with definitions.
When people want to make an impression, most think a lot about what they want to say. Considering words account for 7% of what people will take away, while body language counts for 55%, you may want to think twice about your approach. Learn the body language of power, authority and being approachable.